Privacy Policy

Whiffed Aromas LLC (“Whiffed Aromas,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

1. Information We Collect

We may collect the following types of data:

Personal Information: Name, email, shipping/billing address, phone number, and payment information.
Order History: Products purchased, order dates, and related support messages.
Device Information: IP address, browser type, operating system, and usage analytics.
Marketing Preferences: Newsletter opt-ins, abandoned cart interactions, and promotional email engagement.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations, shipping updates, and support responses
Improve website performance and user experience
Send promotional and marketing emails (with opt-out option)
Comply with legal obligations

3. How We Share Information

We do not sell your personal information. However, we may share your data with:

Service providers: Payment processors, shipping carriers, email platforms, etc.
Legal authorities: When required to comply with applicable laws, regulations, or lawful requests.

4. Cookies & Tracking Technologies

We use cookies and other tracking tools to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

5. Email & SMS Marketing

By opting in to receive marketing communications, you consent to receive updates about products, offers, and promotions. You can unsubscribe at any time via the link in any email or by replying “STOP” to SMS messages.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We use appropriate technical and organizational safeguards to protect your information, but no system is 100% secure. You use our site at your own risk.

8. Your Rights

Depending on your jurisdiction (e.g., California, EU), you may have the right to:

Access your data
Correct or delete your data
Object to or restrict certain processing
File a complaint with a data protection authority

9. International Users

If you access our Services from outside the U.S., you acknowledge that your data may be processed and stored in the United States, which may not offer the same level of data protection as your home country.