Shipping Details
Where We Ship From
All orders are shipped from our distribution center in West Palm Beach, Florida, USA.
Shipping Information
Fast Shipping: We ship via FedEx 2-Day Air within the contiguous U.S.
Same-Day Shipping: Orders placed before 12 PM ship the same day; orders after 12 PM ship the next business day.
Delivery Time: Typically 1–4 business days, depending on your location.
Insured Shipments: All orders are fully insured for peace of mind.
We aim to ship on time, but delays may occur—especially during the holiday season. If your order takes longer than expected, reach out to us at hello@whiffedaromas.com.
Returns and refunds Details
We’re committed to offering top-tier scenting experiences—both at home and in commercial spaces. To keep our standards high and prices fair, we accept returns within 14 days of purchase on select items.
What can be returned?
Diffusers – Must be in original packaging, and returned within 14 days.
Bundles – Only the machine diffuser in a bundle is eligible for return. Your refund will reflect the price minus the current listed cost of the oils.
What can’t be returned?
Fragrance Oils – For health and safety reasons, oils are final sale.
Final Sale Items – Sale, clearance, and similar items are not eligible for return.
Security Deposits – Non-refundable unless subscription terms are met.
Return Conditions
Timing – Returns must be initiated within 14 days of purchase.
Condition – Diffusers must be unused and returned with all original components.
Fees – A 20% restocking fee applies to eligible diffuser returns. Shipping costs are non-refundable. If actual shipping exceeds our flat fee, the difference will be deducted from your refund.
How to return
Contact us at hello@whiffedaromas.com to request an RMA (Return Merchandise Authorization).
Pack your diffuser securely in its original packaging.
Ship using a trackable and insured method.
Refunds are processed once the return is received and inspected—please allow up to 10 business days.